Legal Obligation

We may process your personal data to comply with any legal and/or regulatory requirements.

How we Share Information

We do not, and will never, sell your information to third parties. However, we may from time to time disclose your information to the following categories of companies or organisations to which we pass the responsibility to handle services on our behalf;

Service providers who help us to operate our website, fulfil your orders and deliver our products to you, including;

  • Credit reference agencies

  • Couriers

  • Payment providers

  • IT support

  • Direct marketing communications agencies and consultants

  • Market research and market analytics service providers

  • Legal and other professional advisors

  • Certain regulatory bodies, government and enforcement agencies, where required

  • Companies like Google/Facebook to show you products that might interest you while you’re browsing the Internet. This is based on either your marketing consent or your acceptance of cookies on our website. 

We take steps to ensure that any third party partners who handle your information comply with data protection legislation and are as committed to the protection of your personal data as we are. We only disclose personal information that is necessary for them to provide the service that they are undertaking on our behalf. We will aim to make your data anonymous or use aggregated non-specific data sets wherever possible.

Due to the international nature of our business, there may be some instances where your information is processed or stored outside of the EU. In those instances, we will ensure that appropriate safeguards are in place for that transfer and storage as required by applicable law.

Third Parties we use:

Magento, Volocommerce, Mothercloud, Bronto, Helpscout, Trustpilot, Hermes, DPD, Royal Mail, Parcelink Logistics, Google, Criteo, Bing, PayPal, Sage, Realex Payments, Amazon and eBay.

These third party companies will also use your personal data for a variety of reasons; if you ever wish to have your data removed please contact customerservices@linenslimited.co.uk and we will ensure that the data is removed permanently where possible in line with the latest GDPR requirements.